U.S. Consumer Credit Cards: Not Much to Complain About
- Date:April 13, 2017
- Author(s):
- Brian Riley
- Research Topic(s):
- Credit
- PAID CONTENT
Overview
Less than 2 basis points (0.018%) of U.S. credit cardholders filed complaints with regulators.
The Consumer Financial Protection Bureau’s Consumer
Response Annual Report for 2016 indicates quick response and fair handling of
consumer complaints by U.S. credit card issuers.
The Consumer Financial Protection Bureau’s Consumer
Response Annual Report for 2016 indicates quick response and fair handling of
consumer complaints by U.S. credit card issuers.
Learn More About This Report & Javelin
Related content
April 22, 2025
Capital One and Discover: A Big Deal, Not a Cakewalk
The newly approved Capital One-Discover merger, which comes with a combined $250 billion loan book, creates a behemoth in payments but will require firm and judicious leadership to...
April 18, 2025
Riffing on Tariffs: Now is the Time to Build Your Small Business Card Portfolio
Small businesses represent the backbone of the U.S. economy, but they also struggle with the cash flow necessary for long-term survival. Amid the U.S. imposition of tariffs, many s...
March 27, 2025
Seven Credit Card Warning Signs in 2025: Don’t Stop Lending, but Watch Out
For credit card managers, assessing risk metrics and adjusting their strategies are the bedrock aspects of the job. Right now, those messages are mixed. Unemployment is steady, inf...
Make informed decisions in a digital financial world