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Fraud & Security
Javelin explores and analyzes how financial institutions can get ahead of criminals using technology, training and education. Our insights guide financial institutions to devise effective strategies to safeguard their data, systems and customers through two specialized practices – Fraud Management and Cybersecurity.
Mitigate Security Threats and Keep Accounts and Identities Safe
Criminals’ tactics are always changing. So is the technology that can help head them off. Javelin’s analysis can help keep financial institutions—and thus their customers—a step ahead. Further, Javelin can help you position your customers as partners in protecting their own information from would-be thieves.
Recent Fraud and Security Research
Reports
Fraud Resolution: Harnessing the Power of the White Glove
- Whitepaper
- Date: August 20, 2024
- Author(s): Jennifer Pitt
- Research Topic(s): Fraud & Security, Fraud Management
This report, sponsored by PrivacyGuard, explores the immediate and long-term risks associated with identity fraud and account takeover fraud for organizations and consumers and establishes a case for employing a guided, white-glove approach to f...
Employees: The Weakest Link, Even for Security Powerhouses
- Impact Note
- Date: August 14, 2024
- Author(s): Jennifer Pitt
- Research Topic(s): Cybersecurity, Fraud & Security
No company is immune from insider attacks. Employees are the weakest link in the prevention of cybersecurity attacks and are actually the cause of many major cybersecurity incidents. Companies that fail to prevent employee-related cyber incident...
The Emotional Undercurrent of Financial Scams
- Whitepaper
- Date: August 1, 2024
- Author(s): Suzanne Sando
- Research Topic(s): Fraud & Security, Fraud Management
This report, sponsored by BioCatch, explores the financial and emotional impact of scams on victims of various backgrounds, as well as critical evidence needed for the financial services industry to successfully combat scams.
Future Strategies for Effective Identity Verification that Build, Not Break, Business
- Whitepaper
- Date: July 26, 2024
- Author(s): Tracy Kitten
- Research Topic(s): Fraud & Security, Fraud Management
Identity verification is an increasingly complex and challenging issue for industries across all sectors, as the prevalence of and access to consumers’ personally identifiable information (PII) is readily available through public social profiles...
How Scam Victims See the World
- Complimentary Webinar, On Demand Webinar
- Date: July 26, 2024
- Author(s): Suzanne Sando
- Research Topic(s): Fraud & Security, Fraud Management
Join us for this BioCatch-hosted webinar with guest speaker, Suzanne Sando, Senior Analyst of Fraud & Security at Javelin. Together, we'll review the results of an in-depth study of over 500 scam victims.
Ticketmaster Breach Inflates Complexity With Identity Fraud
- Impact Note
- Date: July 25, 2024
- Author(s): Suzanne Sando
- Research Topic(s): Fraud & Security, Fraud Management
At a time when account takeover and other identity fraud types are causing significant issues for consumers, the last thing consumers want to hear is that their information was stolen in a data breach. A recent breach affecting Ticketmaster cust...
CrowdStrike Failure Reveals Thin Line Between Cyberattack and ‘Incident’
- Impact Note
- Date: July 22, 2024
- Author(s): Tracy Kitten
- Research Topic(s): Cybersecurity, Fraud & Security
Called the largest IT outage in history, the defective content update pushed out by cybersecurity firm CrowdStrike on July 19 affected 8.5 million Windows-based devices worldwide, the ripple effects of which are still being felt three days later...
Cyber Lessons for Mobile Banking: Connecting with Consumers, Framing Cyber Awareness
- Javelin Report
- Date: June 26, 2024
- Author(s): Tracy Kitten
- Research Topic(s): Cybersecurity, Fraud & Security
Javelin Strategy & Research sees an increased opportunity for cybersecurity awareness and engagement with consumers within mobile banking, where push notifications and alerts are administered directly through mobile apps and educational material...
Wealth Accounts at Increasing Risk of Scams and Cyber Takeovers
- Advisory Webinar: Client Login Required, On Demand Webinar
- Date: June 20, 2024
- Author(s): Tracy Kitten, Greg O'Gara
- Research Topic(s): Digital Wealth, Fraud & Security, Cybersecurity
Join Tracy Kitten and Greg O’Gara as they discuss how scams and cyber takeovers are targeting wealth accounts, and steps financial advisors must take to ensure wealth clients and accounts are protected.
Password Fatigue: A Case for Multilayered Passwordless Authentication
- Javelin Report
- Date: June 4, 2024
- Author(s): Jennifer Pitt
- Research Topic(s): Fraud & Security, Fraud Management
Traditional password-centered authentication is becoming less secure as cyberattacks increase in sophistication and consumers grow tired of strong password requirements. Financial institutions and other businesses need to move consumers toward m...