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Fraud & Security
Javelin explores and analyzes how financial institutions can get ahead of criminals using technology, training and education. Our insights guide financial institutions to devise effective strategies to safeguard their data, systems and customers through two specialized practices – Fraud Management and Cybersecurity.
Mitigate Security Threats and Keep Accounts and Identities Safe
Criminals’ tactics are always changing. So is the technology that can help head them off. Javelin’s analysis can help keep financial institutions—and thus their customers—a step ahead. Further, Javelin can help you position your customers as partners in protecting their own information from would-be thieves.
Recent Fraud and Security Research
Reports
The Promise of Digital IDs: Reduced Fraud and Efficient ID Proofing
- Javelin Report
- Date: May 30, 2024
- Author(s): Kevin Libby
- Research Topic(s): Fraud Management, Fraud & Security
The move toward digital forms of ID is accelerating around the United States, and a greater use of such identification methods promises to reduce fraud losses and increase security. However, digital ID is not a cure-all for cybercrimes, nor will...
Wealth Accounts at Increasing Risk of Scams and Cyber Takeovers
- Javelin Report
- Date: May 20, 2024
- Author(s): Tracy Kitten
- Research Topic(s): Cybersecurity, Fraud & Security
Romance scams are hard to detect. Wealth management clients are often affected by the most devastating and nefarious types of scams—scams that are long-running and result in the perpetual draining of investment accounts linked to retirement, inh...
Unmasking the Threat of AI: Deepfakes and Financial Security
- Javelin Report
- Date: May 9, 2024
- Author(s): Kevin Libby
- Research Topic(s): Cybersecurity, Fraud & Security
Deepfakes fueled by AI are fast approaching being able to reliably circumvent voice biometrics authentication and facial recognition algorithms. When deepfakes cross this threshold, FIs will be plagued with new-account fraud and account takeover...
Anti-Fraud Strategies to Combat Payments Fraud in the Age of AI
- Complimentary Webinar
- Date: May, 2024
- Author(s): Kevin Libby, Rimma Kats
- Research Topic(s): Fraud & Security, Fraud Management
In an era where artificial intelligence (AI) plays a pivotal role in both creating and combating financial fraud, understanding the dynamics of this landscape is crucial. Fraudsters are increasingly using AI to advance their schemes, with projec...
2024 Identity Protection Services Provider Scorecard
- Javelin Report
- Date: April 30, 2024
- Author(s): Tracy Kitten, Kevin Libby
- Research Topic(s): Cybersecurity, Fraud & Security
Javelin Strategy & Research’s assessment of vendors in the identity protection services (IDPS) market revealed clear pacesetters overall, led by Best in Class winner Equifax, and across a range of categories that underscored the efficacy of thos...
2024 Identity Fraud Study: Resolving the Shattered Identity Crisis
- Complimentary Webinar
- Date: May, 2024
- Author(s): Suzanne Sando
- Research Topic(s): Fraud Management, Fraud & Security
Identity fraud is a growing concern for businesses and consumers, and the current landscape is marked by a series of events that create a chain reaction, influencing multiple outcomes. Javelin, with its two-decade-old identity fraud analysis, co...
2024 Identity Fraud Study: Resolving the Shattered Identity Crisis
- Whitepaper
- Date: April 10, 2024
- Author(s): Suzanne Sando
- Research Topic(s): Fraud & Security, Fraud Management
The Javelin Strategy & Research 2024 Identity Fraud Study provides a comprehensive analysis of fraud trends in the context of a changing technological and payments landscape. Its goal is to inform consumers, financial institutions, and businesse...
Pig Butchering Scams: How Banks Can Stop the Slaughter
- Impact Note
- Date: March 27, 2024
- Author(s): Jennifer Pitt
- Research Topic(s): Fraud Management, Fraud & Security
Pig butchering is a devastating, multilayered, drawn-out investment scam that leaves victims with nothing. By implementing robust customer education, employing effective fraud detection, and training observant call center representatives, FIs ca...
Customer Contact Centers: Heroes in Cybercrime Remediation, Fraud Prevention
- Javelin Report
- Date: February 26, 2024
- Author(s): Jennifer Pitt
- Research Topic(s): Cybersecurity, Fraud & Security
Criminals increasingly use cyberattacks and scams to target consumers, and FI call centers are often relied upon for victim assistance. The key will be FI customer-oriented contact center specialists who are knowledgeable about cyber-risk and fr...
2024 Authentication and Identity-Proofing Vendor Solutions Scorecard
- Javelin Report
- Date: February 8, 2024
- Author(s): Tracy Kitten, Kevin Libby
- Research Topic(s): Fraud Management, Fraud & Security
Identity-proofing, a fundamental need of financial services companies, is a space in considerable flux. Fintech companies that cut their teeth as e-commerce payments platforms are entering the competition and making inroads with innovative solut...