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Recent Fraud and Security Research

Reports

Securing Emerging Channels: Virtual Assistants, the Internet of Things, and Beyond

Connected cars, light bulbs, voice assistants, chatbots, and more! The “Internet of things” (IoT) is expanding swiftly with new types of devices, many of them carrying potential to support banking and payment services. These emerging channels of...

2018 Trust in Banking

This report ranks seventeen of the largest financial institutions in the US according to their level of trust among accountholders and considers the factors that can engender or undermine trust in a financial institution.

Hacking Back: Playing with Fire

Despite warnings from academics, former intelligence community officials, and federal law enforcement, some security professionals at financial services companies harbor a willingness to attack their adversaries. Not necessarily to destroy outsi...

The Rebirth of Identity Protection in Financial Services

This original report, sponsored by EZShield, examines the opportunity for financial institutions to offer identity protection services to their accountholders, in light of the fraud threats faced by digital-first consumers. With consumers facing...

WebAuthn

In April 2018, the World Wide Web Consortium (W3C) advanced the Web Authentication (WebAuthn) standard to the Candidate Recommendation stage. This standard defines an application programming interface (API) that can be incorporated into browser...

The Chargeback Triangle

This original report, sponsored by Verifi, Inc., examines the near- and long-term effects that chargebacks have on each party to a retail transaction, along with the opportunities that exist to streamline the chargeback process or even avoid c...

The Fraud Trap: Optimizing Digital Payment Controls From Day One

This original report, sponsored by ACI, examines how the recent evolution of payments has influenced the choices that institutions make when managing for fraud, the implications of those choices, and opportunities to more effectively get ahead...

Uber’s Extortion Incident: Avoiding Future Missteps and Misunderstandings

In late November 2017, Uber announced a previously undisclosed theft of data affecting roughly 57 million riders and drivers that had taken place roughly a year earlier. The ride-sharing startup said it had arranged $100,000 payment a year earli...

Bug Bounties: Overcoming Fears, Finding Solutions

This report examines the interest, trust, and doubts FIs have in bug bounty programs (initiatives that incentive vulnerability disclosure) and, more generally, vulnerability disclosure.

2018 Child Identity Fraud Study

This original report, sponsored by Identity Guard, examines the risks that child identity fraud poses to minors and their guardians along with the most effective steps that guardians can take to mitigate those risks. 

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