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Fraud & Security
Javelin explores and analyzes how financial institutions can get ahead of criminals using technology, training and education. Our insights guide financial institutions to devise effective strategies to safeguard their data, systems and customers through two specialized practices – Fraud Management and Cybersecurity.
Mitigate Security Threats and Keep Accounts and Identities Safe
Criminals’ tactics are always changing. So is the technology that can help head them off. Javelin’s analysis can help keep financial institutions—and thus their customers—a step ahead. Further, Javelin can help you position your customers as partners in protecting their own information from would-be thieves.
Recent Fraud and Security Research
Reports
2020 Identity Fraud Study: Genesis of the Identity Fraud Crisis
- Whitepaper
- Date: April 7, 2020
- Author(s): Krista Tedder, John Buzzard
- Research Topic(s): Fraud Management, Fraud & Security
Javelin’s 2020 Identity Fraud Study provides comprehensive analysis of fraud trends in the context of a changing technological and payments landscape in order to inform consumers, financial institutions, and businesses on the most effective mean...
Securing the FI Contact Center
- Complimentary Webinar
- Date: April, 2020
- Author(s): Krista Tedder
- Research Topic(s): Fraud & Security, Fraud Management
Join us as we examine the realities in contact centers and why there is urgency in making technology upgrades today and not waiting for tomorrow. The discussion will highlight key findings of the report, Securing the Contact Center, including of...
Pandemic Response: Remote Work Can Tip the Scale of Vulnerability
- Impact Note
- Date: March 23, 2020
- Author(s): Mathieu Auger-Perreault, John Buzzard
- Research Topic(s): Cybersecurity, Fraud & Security
COVID-19 has triggered an international response that is unprecedented in terms of how enterprises engage during a pandemic. Until recently, such an event was largely a fictional exercise of documenting what might occur and business continuity i...
2020 Javelin Trends
- Complimentary Webinar
- Date: March, 2020
- Author(s): Jacob Jegher, Mark Schwanhausser, Emmett Higdon, Krista Tedder, Austin Kilgore, Rachel Huber, Ian Benton
- Research Topic(s): Mobile & Online Banking, Cybersecurity, Tech & Infrastructure, Small Business, Digital Lending, Digital Strategy & Experience, Digital Banking, Fraud & Security, Fraud Management
Javelin analysts share insights on what to expect as the banking industry enters the 2020.
Asymmetrical Security Threats of Banking in the Cloud
- Whitepaper
- Date: March 17, 2020
- Author(s): Krista Tedder
- Research Topic(s): Fraud & Security, Cybersecurity
This original report, sponsored by Booz Allen Hamilton, explores how geopolitical tensions affect financial institutions’ threat landscape, the state of cloud usage in financial services and what financial institutions need to do to pre...
Cybersecurity Implications to California’s Consumer Privacy Act: Why Everyone Needs to be Prepared
- Javelin Report
- Date: February 17, 2020
- Author(s): Krista Tedder
- Research Topic(s): Fraud & Security, Cybersecurity
This report reviews the existing privacy laws, identifies cybersecurity threats, and helps guide internal discussions on how to evaluate risks.
2019 Identity Protection Service Provider Scorecard
- Javelin Report
- Date: February 3, 2020
- Author(s): Krista Tedder
- Research Topic(s): Fraud Management, Fraud & Security
In Javelin’s annual Identity Protection Service Provider Scorecard, we evaluate the fraud-mitigation features of 14 of the leading direct-to-consumer services.
Protecting Digital Innovation: Emerging Fraud and Attack Vectors
- Whitepaper
- Date: January 13, 2020
- Author(s): Krista Tedder
- Research Topic(s): Fraud & Security, Fraud Management
This original report, sponsored by Kount, provides insights and education to retailers and merchants to demonstrate how digital transformation also brings about more complex fraud scenarios. While improving the user experience, it is cr...
Securing the Contact Center
- Javelin Report
- Date: December 16, 2019
- Author(s): Krista Tedder
- Research Topic(s): Fraud Management, Fraud & Security
Walk through a contact center and you will hear violations of security and privacy in the name of servicing the consumer. As we collected information on location at multiple contact centers, it was readily apparent that contact center security n...
2020 Cybersecurity Trends
- Javelin Report
- Date: December 3, 2019
- Author(s): Sean Sposito
- Research Topic(s): Fraud & Security, Cybersecurity
Financial institutions (FIs) are driving towards a future where there’s little difference between online and offline banking. In that world where the edge of a firm’s business is better defined by an omni-channel experience than just its brick-a...