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Fraud & Security
Javelin explores and analyzes how financial institutions can get ahead of criminals using technology, training and education. Our insights guide financial institutions to devise effective strategies to safeguard their data, systems and customers through two specialized practices – Fraud Management and Cybersecurity.
Mitigate Security Threats and Keep Accounts and Identities Safe
Criminals’ tactics are always changing. So is the technology that can help head them off. Javelin’s analysis can help keep financial institutions—and thus their customers—a step ahead. Further, Javelin can help you position your customers as partners in protecting their own information from would-be thieves.
Recent Fraud and Security Research
Reports
10th Annual Credit Card Issuer Identity Safety Scorecard
- Javelin Report
- Date: January 14, 2016
- Author(s): Test Test, Kyle Marchini, Sarah Miller
- Research Topic(s): Fraud Management, Fraud & Security
Javelin’s 10th Annual Credit Card Issuers’ Identity Safety Scorecard analyzes the customer-facing security features of 20 of the nation’s top credit card issuers – providing timely and actionable benchmarking tailored to current and impending fr...
Announcing Javelin’s 2016 Consumer Identity Safety Leaders
- Javelin Awards
- Date: January 14, 2016
- Author(s): Test Test, Kyle Marchini
- Research Topic(s): Fraud Management, Fraud & Security
Javelin’s 2016 Consumer Identity Safety Leaders is the definitive view of the companies providing identity safety features to mitigate fraud risks for customers. Javelin evaluated the top 20 U.S. credit card issuers. We specifically examine the...
2016 Trends in Banking and Payments
- Javelin Report
- Date: January 6, 2016
- Author(s): Test Test, Mark Schwanhausser, Michael Moeser, Daniel Van Dyke
- Research Topic(s): Fraud Management, Mobile & Online Banking, Digital Strategy & Experience, Tech & Infrastructure, Small Business, Digital Banking, Fraud & Security
The financial services market has seen considerable disruption and changing customer expectations in the past year. Javelin has been tracking trends. Our analyst team has considered all of the potential trends that will shape and drive opportun...
The Evolution of Tokenization in a Mobile Payments Environment
- Javelin Report
- Date: December 8, 2015
- Author(s): Test Test
- Research Topic(s): Fraud Management, Fraud & Security
The introduction of mobile payments catalyzed renewed interest in tokenization as a means of protecting payment information, but many stakeholders vie for control over how this solution will be implemented. This report covers the differences bet...
Bank Switching: Combating ‘Silent Churn’ to Maximize Primary FI Status
- Javelin Report
- Date: November 26, 2015
- Author(s): Ian Benton
- Research Topic(s): Fraud Management, Mobile & Online Banking, Digital Strategy & Experience, Tech & Infrastructure, Digital Banking, Fraud & Security
This report examines the effect of digital banking on the primary FI relationship, explores three types of factors that impact bank choice, and provides strategies for FIs to upgrade digital capabilities to maximize the value of primary status. ...
Managing the Challenge of Merchant Chargebacks
- Whitepaper
- Date: November 4, 2015
- Author(s): Test Test, Kyle Marchini
- Research Topic(s): Fraud Management, Fraud & Security
This whitepaper, sponsored by Accertify, looks at how chargebacks impose both direct and indirect costs on merchants by diverting crucial resources to managing disputes, gathering documentation, and coordinating with multiple networks and acquir...
U.S. EMV-ification: The Growing Case for Contactless Cards
- Javelin Report
- Date: October 22, 2015
- Author(s): Test Test
- Research Topic(s): Tech & Infrastructure, Fraud Management, Fraud & Security
This report provides a snapshot of the state of EMV today and forecasts the timeline for EMV ubiquity, as well as the anticipated rise in contactless EMV cards as issuers realize the opportunity for reclaiming top-of-wallet status with a faster ...
Future Proofing Card Authorization
- Javelin Report
- Date: October 20, 2015
- Author(s): Test Test
- Research Topic(s): Fraud Management, Tech & Infrastructure, Fraud & Security
This report will analyze the prevalence of false-positive declines in the U.S., discuss the impact of such declines, and explore solutions — particularly EMV and mobile — that can help improve authorization analytics.
Overcoming False Positives: Saving the Sale and the Customer Relationship
- Whitepaper
- Date: September 21, 2015
- Author(s): Test Test, Kyle Marchini, Aleia Van Dyke
- Research Topic(s): Fraud Management, Tech & Infrastructure, Fraud & Security
This whitepaper, sponsored by Riskified, analyzes the prevalence of false-positive declines in the U.S., explores key consumer segments disproportionately affected by incorrect declines, and presents best-practice solutions for merchants.
SMB Payments Fraud Report: Preserving Relationships by Securing Accounts and Managing Mobile
- Javelin Report
- Date: September 9, 2015
- Author(s): Test Test
- Research Topic(s): Small Business, Fraud Management, Digital Banking, Fraud & Security
This new report, the SMB Payments Fraud Report: Preserving Relationships by Securing Accounts and Managing Mobile, not only expands on what we have undertaken in Commercial Payments, but also upon years of custom research experience in areas suc...