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Fraud & Security
Javelin explores and analyzes how financial institutions can get ahead of criminals using technology, training and education. Our insights guide financial institutions to devise effective strategies to safeguard their data, systems and customers through two specialized practices – Fraud Management and Cybersecurity.
Mitigate Security Threats and Keep Accounts and Identities Safe
Criminals’ tactics are always changing. So is the technology that can help head them off. Javelin’s analysis can help keep financial institutions—and thus their customers—a step ahead. Further, Javelin can help you position your customers as partners in protecting their own information from would-be thieves.
Recent Fraud and Security Research
Reports
Strengthening Security Engagement with Gamification
- Javelin Report
- Date: July 30, 2015
- Author(s): Test Test
- Research Topic(s): Fraud Management, Cybersecurity, Fraud & Security
Despite high levels of concern about fraud, consumers are slow to adopt security best practices. Gamification, the incorporation of game design elements into non-game applications, can help to build consumer ability and motivate them to take adv...
2015 Identity Protection Services: Business-to-Business Market
- Javelin Report
- Date: July 13, 2015
- Author(s): Test Test
- Research Topic(s): Fraud Management, Fraud & Security
This report examines the partner and reseller portion of the identity protection market. It includes an analysis of consumer behavior and attitudes toward these subscriptions, the relationship between identity protection and data breaches, and t...
State of EMV Cardholders: Opportunities to Capitalize on the Halo Effect
- Javelin Report
- Date: June 12, 2015
- Author(s): Nick Holland
- Research Topic(s): Fraud & Security, Fraud Management, Tech & Infrastructure
This report assesses not just the degree of EMV card penetration among major financial institutions (FIs) in the U.S., but also the degree of cardholder awareness, education, and methods of education relating to EMV. The report also looks at the...
2015 Data Breach Fraud Impact Report
- Javelin Report
- Date: June 4, 2015
- Author(s): Test Test
- Research Topic(s): Fraud Management, Cybersecurity, Fraud & Security
This year Javelin included our first forecast of the relationship between data breaches and fraud. As data breaches account for a growing portion of fraud, demand for different types of credentials and identifiers will move in lockstep with chan...
2015 Identity Protection Services Scorecard — Direct-to-Consumer Market
- Javelin Report
- Date: April 15, 2015
- Author(s): Test Test
- Research Topic(s): Fraud & Security, Fraud Management, Tech & Infrastructure
Javelin’s eighth annual Identity Protection Services Scorecard examines the issues affecting consumer adoption of ID protection services and how providers can distinguish themselves in a market crowded with providers offering core services at no...
Push Notifications Change the Game for Financial Alerts
- Javelin Report
- Date: April 10, 2015
- Author(s): Mark Schwanhausser
- Research Topic(s): Digital Strategy & Experience, Mobile & Online Banking, Fraud Management, Digital Banking, Fraud & Security
This report explores where push notifications fit into the overall financial alerts landscape. The report includes a five year forecast of alerts, and a comparison of mobile banking apps from Bank of America, Chase, U.S. Bank, Wells Fargo, and a...
Trust, Technology, and the U.S. Consumer
- Javelin Report
- Date: March 20, 2015
- Author(s): Mary Monahan
- Research Topic(s): Mobile & Online Banking, Fraud Management, Digital Strategy & Experience, Tech & Infrastructure, Digital Banking, Fraud & Security
During the current technology cycle, consumer trust in the Gang of Five — Amazon, Apple, Google, PayPal, and Facebook — continues to rise- while trust in banks and payment networks is decreasing. This report explains how financial institutions c...
Top Trends for Digital Financial Services in 2015
- Whitepaper
- Date: March 11, 2015
- Author(s): Test Test, Mary Monahan, Mark Schwanhausser
- Research Topic(s): Mobile & Online Banking, Fraud Management, Digital Strategy & Experience, Tech & Infrastructure, Digital Banking, Fraud & Security
Retail banking and payments have seen consolidation in the industry as financial institutions are growing their digital offerings to meet customers’ needs and improve their profitability. Javelin’s practice leaders have identified five trends ...
2015 Identity Fraud: Protecting Vulnerable Populations
- Javelin Report
- Date: March 2, 2015
- Author(s): Test Test
- Research Topic(s): Fraud & Security, Fraud Management
In 2014, 12.7 million consumers experienced identity fraud – a decline of 3% from the near record high of 13.1 million in 2013. A series of extraordinary responses to high-profile data breaches contributed heavily to this decline. In addition to...
In Search of a Better Password Policy
- Javelin Report
- Date: December 4, 2014
- Author(s): Test Test
- Research Topic(s): Fraud Management, Fraud & Security
This report examines the security threats and vulnerabilities specific to passwords and gives recommendations on what financial institutions can do to improve the security of customer accounts.