What shapes consumer transactions and payment technologies, and where is it going?
Any conventional wisdom about payments—how they’re made, the currencies being used, the cards presently in favor—doesn’t last long before the next wave of technology, innovation, and regulation. Javelin’s analysts conduct research at the forefront of payments, identifying the emerging trends for financial services companies and payments providers and offering insight into how they can best position themselves not just for what is current but also for what is coming.
Payments Research
Reports
The Connected Car: Still in First Gear for Merchant Commerce
U.S. auto makers and developers are just starting their engines for connected car e-commerce. New Mercator Advisory Group research discusses the emerging consumer market for mobile order and pay systems in cars.
Prepaid Card Fraud
Payments fraud is shifting, with new vulnerabilities emerging as old ones fade.
Fighting Payments Fraud: No Rest for the Weary
Banks and corporations need to invest to counter the myriad, relentless global threats of payments fraud.Mercator Advisory Group reports that the growing global threat of cybercrime creates payments fraud risks that require ongoing investment.
Credit Card Dispute Management: Transactions in the Billions Bring Exceptions in the Millions
25 million exceptions is not bad considering 66 billion credit card transactions are being processed.Mercator Advisory Group releases a new research report on the merits of effective management of credit card disputes.
2018 U.S. ATM Benchmark Report
Placing bets on the long-term role of ATMs.Mercator Advisory Group releases new U.S. benchmark study examining market trends and consumer preferences regarding ATMs.
A View Inside AFP 2018: Themes and Priorities for Financial Professionals
Technology was again a primary focus across the AFP 2018 Annual Conference agenda, and financial professionals are increasingly savvy about use cases and the impact that next-gen tech can have on their operations.
15th Annual U.S. Closed-Loop Prepaid Cards Market Forecasts, 2017–2021
Prepaid load growth is steady as segments shift. New research from Mercator Advisory Group shows which segments of the U.S. prepaid market will grow and which will shrink through 2021.
B2B Marketplaces: Disruption Presents Opportunity
Business-to-business (B2B) marketplaces present new opportunity for e-commerce. Mercator Advisory Group reports that B2B e-commerce marketplaces cause disruption for some and create opportunities for others, including banks.
The Battle for P2P: Should your FI be supporting Zelle, Venmo, both, or neither?
Emerging devices and channels offer tremendous opportunities for payments innovation, but data security continues to be a limiting factor. Consumer devices are notorious for poorly-conceived data safeguards. Even when secure hardware is availabl...
Zelle vs. Venmo: Financial Institutions and Third-Party P2P Providers
This report evaluates the key areas payment professionals need to consider as P2P becomes a component of a payment mix strategy.