Research

5G is the next generation of cellular technology, an ultra-high-speed wireless standard that will, in theory, offer mobile data speeds of up to an order of magnitude faster than today’s fastest connections and virtually instantaneous response ti...

Satisfaction and inertia make banking relationship sticky Mercator Advisory Group survey finds 58% of U.S. consumers have used primary FI for many years and the various aspects of service receive an average satisfaction score of 84%.

Managing debit card fraud needs a new approach.

Retail events reveal payments opportunities.

Payment modernization is advancing faster globally than in the U.S. to solve market challenges of transparency and accessibility. Payment companies have been extending real-time and instant payments in different parts of the world for 30 years, ...

When questioned about their top priorities, security professionals inside small banks and credit unions often cite, protecting their retail banking clients. But when compared to their larger peers, they are generally less prepared to do so. At l...

Financial institutions are overlooking scores of ways to deepen digital relationships with the nation’s 82 million Baby Boomers, typically by assuming it is wiser to double down instead on innovations for mobile-first Millennials. The reality ...

Survey finds the Top 10 general purpose reloadable (GPR) prepaid debit cards in the U.S. New research from Mercator Advisory Group provides a competitive comparison of feature and fees of the Top 10 GPR cards as chosen by U.S. GPR cardholders i...

Service and convenience drive mobile adoption, as demand for proximity payments lags.

Is your general purpose reloadable (GPR) prepaid debit card portfolio profitable? New research report from Mercator Advisory Group discusses measurement techniques and key performance indicators (KPIs) for GPR open-loop prepaid cards.