Research

After substantial increases in adoption of touchless, digital, and online payments channels during the pandemic, 2022 and 2023 have seen backsliding to previous habits: in-store purchases have rebounded, cash use has increased from 2020, and the...

After substantial increases in adoption of touchless, digital, and online payments channels during the pandemic, 2022 and 2023 have seen backsliding to previous habits: in-store purchases have rebounded, cash use has increased from 2020, and the...

After substantial increases in adoption of touchless, digital, and online payments channels during the pandemic, 2022 and after have seen backsliding to previous habits: in-store purchases have rebounded, cash use has increased from 2020, and th...

After substantial increases in adoption of touchless, digital, and online payments channels during the pandemic, 2022 and after have seen backsliding to previous habits: in-store purchases have rebounded, cash use has increased from 2020, and th...

There is rampant concern that Gen X—those born from 1965 to 1980—will be the first U.S. demographic that doesn’t do as well financially as its parents, and that concern is well-grounded. It’s the first U.S. generation to confront, en masse, a pa...

Small-business deposits are in flux at traditional FIs, with a quarter of those businesses moving deposits to other institutions in the past year. Often, the move is to another bank or credit union, but increasingly nonbank fintech companies are...

In a four-year period, FIS has gone from purchasing merchant acquiring titan Worldpay for $43 billion to announcing plans to spin the company off to agreeing to sell a controlling stake in it at a greatly reduced valuation. This Javelin Strategy...

Regulation to harmonize standards of care across RIA and broker-dealer channels has accelerated the convergence of wealth management distribution channels. This convergence centers on advisor affiliation models and reflects client enthusiasm for...

Financial institutions are getting people into their apps, evidenced by the mobile channel’s status as the workhorse of banking. The problem is, customers aren’t staying for more than a “log in, log out” experience that typically is transactiona...

Unlike digital dollars, each stablecoin is unique when they are cryptographically minted and stored on a distributed ledger. Features such as programmability and near instantaneous settlement offer solutions to ecommerce, financial institutions,...