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Meet our experienced analysts as they discuss current topics from our vast research library and provide additional commentary on key findings and industry trends. This is your opportunity to engage and contribute to the conversation.
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2024 Mobile and Online Banking Scorecards: How to Make Every Login Count
- On Demand Webinar
- Webinar Date: August, 2024
- Presenter(s): Emmett Higdon, Mark Schwanhausser, Dylan Lerner
- Research Topic(s): Mobile & Online Banking, Digital Banking
Join Emmett Higdon, Mark Schwanhausser, and Dylan Lerner for a 45-minute review of the 2024 mobile and online banking scorecards, which rank 20 of the nation’s top financial institutions.
2024 Holiday Season Preview
- On Demand Webinar
- Presenter(s): Jordan Hirschfield, Sophia Gonzalez
- Research Topic(s): Prepaid
Join Jordan Hirschfield and Sophia Gonzalez as they discuss the impact of prepaid cards on the upcoming 2024 holiday season, with a focus on macro-economic trends, consumer preferences, and a retrospective look at the 2023 season.
Wealth Accounts at Increasing Risk of Scams and Cyber Takeovers
- On Demand Webinar
- Presenter(s): Tracy Kitten, Greg O'Gara
- Research Topic(s): Digital Wealth, Fraud & Security, Cybersecurity
Join Tracy Kitten and Greg O’Gara as they discuss how scams and cyber takeovers are targeting wealth accounts, and steps financial advisors must take to ensure wealth clients and accounts are protected.
Generative AI in Small-Business Banking: The Race Is On
- On Demand Webinar
- Presenter(s): Ian Benton, Mark Schwanhausser
- Research Topic(s): Small Business
Generative AI is poised to reshape small-business banking. While pioneers like Intuit, Block, and PayPal lead with AI-driven tools, traditional banks lag behind in experimentation. Yet, 38% of business owners already embrace generative AI, signa...
Anti-Fraud Strategies to Combat Payments Fraud in the Age of AI
- Complimentary Webinar
- Webinar Date: May, 2024
- Presenter(s): Kevin Libby, Rimma Kats
- Research Topic(s): Fraud & Security, Fraud Management
In an era where artificial intelligence (AI) plays a pivotal role in both creating and combating financial fraud, understanding the dynamics of this landscape is crucial. Fraudsters are increasingly using AI to advance their schemes, with projec...
2024 Identity Fraud Study: Resolving the Shattered Identity Crisis
- Complimentary Webinar
- Webinar Date: May, 2024
- Presenter(s): Suzanne Sando
- Research Topic(s): Fraud Management, Fraud & Security
Identity fraud is a growing concern for businesses and consumers, and the current landscape is marked by a series of events that create a chain reaction, influencing multiple outcomes. Javelin, with its two-decade-old identity fraud analysis, co...
Ongoing Onboarding: The Antidote for Disengaged, Unprofitable Customers
- Sponsored Webinar
- Webinar Date: May, 2024
- Presenter(s): Mark Schwanhausser, Ian Benton
- Research Topic(s): Digital Banking
Banks and credit unions have poured resources into the account opening journey to streamline the process from “Apply Now” to “Funds Accepted.” But it’s the onboarding process that comes afterward that will truly dictate whether new applicants wi...
Movements in Global Commercial Payments and Banking: 2024 Edition
- On Demand Webinar
- Presenter(s): Albert Bodine, Ryan Cole
- Research Topic(s): Commercial & Enterprise
Join Albert Bodine and Ryan Cole as they discuss how instant payments will affect commercial enterprises, the safety of non-systemically important banks, and how cross-border payments will change in the near term.
Tokenizing the Real World
- On Demand Webinar
- Presenter(s): Joel Hugentobler, James Wester
- Research Topic(s): Digital Assets & Crypto
The topic of tokenizing real world assets (RWA) has been in the spotlight recently. What makes this time different? Join James Wester and Joel Hugentobler as they discuss the topic of tokenization.
The Mobile Transaction Ledger: It’s Broke, So Just Fix It
- On Demand Webinar
- Presenter(s): Emmett Higdon, Mark Schwanhausser
- Research Topic(s): Mobile & Online Banking, Digital Strategy & Experience
Reviewing transactions is the second-most-frequent digital banking task behind monitoring balances. Checking account ledgers in mobile banking is a crucial forum for turning fleeting glance-and-go interactions into deeper engagement.