What shapes consumer transactions and payment technologies, and where is it going?
Any conventional wisdom about payments—how they’re made, the currencies being used, the cards presently in favor—doesn’t last long before the next wave of technology, innovation, and regulation. Javelin’s analysts conduct research at the forefront of payments, identifying the emerging trends for financial services companies and payments providers and offering insight into how they can best position themselves not just for what is current but also for what is coming.
Payments Research
Reports
We're Going to Need Stronger Glue: Social Self-Service Meets Legacy Customer Service
New Research Provides Guidance on Social-Self Service and Multi-Channel Integration for FIs
Credit Crunch '09: June Update
As we hit mid year in this challenging environment for the card industry, unemployment-driven charge-offs, the bane of any recession, will likely end up as the year's greatest issuer concern. As the industry wrestles to control credit risk in th...
Instant Card Issuing: The Good Idea Makes a Come Back
Instant Card Issuance has been available to bank and credit union ATM and debit card issuers for years. But how relevant is the platform experience in the context of mobile banking strategies? The answer could be very relevant as financial insti...
Rise of the VARs: Merchant Attrition and Value-Added Technology's Impact on Account Retention
The Rise of the VARs: Merchant Attrition and Value-Added Technology's Impact on Account Retention
Collections and Recovery Solutions: Pushing an Ocean Liner Toward Warp Speed
Collections and Recovery Solutions: Pushing an Ocean Liner Toward Warp Speed
The Resilient Nature of Prepaid: A Bright Spot in a Down Economy
The Resilient Nature of Prepaid: A Bright Spot in a Down Economy
End-to-End Encryption: The Acquiring Side Responds to Data Loss and PCI Compliance
End-to-End Encryption: The Acquiring Side Responds to Data Loss and PCI Compliance
Global EMV Migration and the European Market: 2009
Global EMV Migration and theEuropean Market: 2009
Pay Now, Pay How? National Selection and the Alternative Debit Payment
Pay Now, Pay How? National Selection and theAlternative Debit Payment
Credit Card Reform Signed; What Next?
With the CARD Act of 2009 (H.R. 627) now law, the industry can turn to the forgotten question of "what next" And by "next," we do not mean just the next nine months. We won't really know consumer and issuer outcomes for 2 to 3 years.