What shapes consumer transactions and payment technologies, and where is it going?

Any conventional wisdom about payments—how they’re made, the currencies being used, the cards presently in favor—doesn’t last long before the next wave of technology, innovation, and regulation. Javelin’s analysts conduct research at the forefront of payments, identifying the emerging trends for financial services companies and payments providers and offering insight into how they can best position themselves not just for what is current but also for what is coming.

Payments Research

Reports

The Enemy at the Gates: Payments Fraud Is a Symptom

Payments fraud is one clear symptom of the greater cyber threats now plaguing the industrialized world.New research from Mercator Advisory Group examines the increased global cyber threat, payments fraud, and how to manage the risks.

New Trends Underscore Role of Surcharge-Free ATMs

  • Javelin Report
  • Date: February 10, 2017
  • Author(s): Sarah Grotta
  • Research Topic(s): Debit
Market trends suggest it is time for banks and credit unions to take another look at cash access strategies.Mercator Advisory Group releases new research on trends in U.S. consumer cash use and surcharge-free ATMs.

A Rose by Any Other Name: What’s the Difference Between Debit and Prepaid?

  • Javelin Report
  • Date: February 6, 2017
  • Author(s): Sarah Grotta
  • Research Topic(s): Debit, Prepaid
Debit versus Prepaid: What account structure makes more sense for providers? New research from Mercator Advisory Group shows payments providers how to select an account structure for deposit products.

Digitizing the Business Cash Cycle: Advancements and Partnerships

There is more technology flexibility than ever before to digitize business cash cycle processes.New research from Mercator Advisory Group examines the business cash cycle and advancements in the procure-to-pay technology space.

Bitcoin and the Global Remittance Market: Using Cryptocurrencies for Remittances

  • Javelin Report
  • Date: January 26, 2017
  • Author(s): Michael Moeser
  • Research Topic(s): Tech & Infrastructure
Bitcoin and its fellow cryptocurrencies, with their decentralized nature and the inherent cost advantages of their underlying blockchain technology, are being heralded as potential solutions in serving this community (often typified as migrant w...

Biometrics: A Market Forecast for Consumer Adoption

  • Javelin Report
  • Date: January 25, 2017
  • Author(s): Tim Sloane
  • Research Topic(s): Emerging, Global
New biometrics technology is reshaping the authentication market In new research report, Mercator Advisory Group predicts the course of adoption of biometric authentication via mobile device in the United States

2017 Payments Outlook

New uncertainties may alter the trajectory of disruption in payments. Leading payments research and consulting firm offers complimentary outlook on trends shaping the payments industry in 2017.

Making Merchant Mobile Payment Apps More Engaging

  • Impact Note
  • Date: January 19, 2017
  • Author(s): Raymond Pucci
  • Research Topic(s): Credit, Debit, Merchant
Why do merchant mobile payment apps lack customer engagement? Mercator Advisory Group releases new research that assesses how Starbucks Mobile App has captured customer engagement while some other retailers have not.

New Value Propositions for Person-to-Person Payments

  • Advisory Webinar: Client Login Required
  • Date: February, 2017
  • Author(s): Michael Moeser
  • Research Topic(s): Tech & Infrastructure
Join Javelin as we examine a growing opportunity for financial institutions to play a larger role.

Small Business, Branches, and PFM: Missed Opportunities

  • Impact Note
  • Date: January 18, 2017
  • Author(s): Ken Paterson
  • Research Topic(s): Merchant
Missed opportunities for small business engagement Data from Mercator Advisory Group’s 2016 small business survey indicates most branch interactions are transactional.

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