What shapes consumer transactions and payment technologies, and where is it going?
Any conventional wisdom about payments—how they’re made, the currencies being used, the cards presently in favor—doesn’t last long before the next wave of technology, innovation, and regulation. Javelin’s analysts conduct research at the forefront of payments, identifying the emerging trends for financial services companies and payments providers and offering insight into how they can best position themselves not just for what is current but also for what is coming.
Payments Research
Reports
U.S. Consumer Credit Cards: Not Much to Complain About
Less than 2 basis points (0.018%) of U.S. credit cardholders filed complaints with regulators.
Emerging Technology in Corporate Payments? Faster Strides but Legacy Providers Remain the Leaders
Despite fast and furious pace of activity across corporate payments space, no game-changing breakthroughs evident yet.
Payment Services Directive 2: Worldwide Industry Implications
U.S. credit card issuers should consider the implications of the European Union’s Payment Services Directive 2 (PSD2) New Mercator Advisory Group research discusses the complexity of the European Union’s Payment Services Directive 2 and its glob...
Improving Receivables Management: Ignore at Your Own Peril
Don’t forget better receivables management when discussing faster paymentsNew research from Mercator Advisory Group examines the importance of advanced receivables management capabilities
Mobile Order and Pay Ahead: A New Sales Channel for Restaurants and Merchants
The convergence of mobile order ahead with the on-demand economy proves appetizing to customers.
Punching Above Their Weight: The Strategic Potential of Shared Delivery Channel
Integrating the best channels to achieve particular tasks will lead to “optichannel” banking and boost customer engagement.
A More Competitive Debit Network Battlefield
The global and EFT debit networks are pulling out all the stops to protect, defend, and expand their respective market share.
Company Snapshot: CashStar
CashStar Inc. wants to turn digital gift cards into “branded currency.”
Navigating Prepaid Card Waters: Finding Opportunities in a Sea of Challenges
This report examines the remaining opportunities for prepaid card issuers, as well as the final rules and their impact on issuers and companies that are considering entering the market. Unless otherwise stated, this report uses the term pr...
14th Annual U.S. Open-Loop Prepaid Cards Market Forecasts, 2017–2020
Prepaid Load Growth Slows as Segments Mature.New research from Mercator Advisory Group shows which segments of the prepaid market will grow, and which will shrink through 2020.