What shapes consumer transactions and payment technologies, and where is it going?
Any conventional wisdom about payments—how they’re made, the currencies being used, the cards presently in favor—doesn’t last long before the next wave of technology, innovation, and regulation. Javelin’s analysts conduct research at the forefront of payments, identifying the emerging trends for financial services companies and payments providers and offering insight into how they can best position themselves not just for what is current but also for what is coming.
Payments Research
Reports
The Evolution of Debit Cards
Debit card issuers are having to fend off increasing competition from new and also traditional payment forms.
Complex Business Relationships Drive the Commercial Cards Industry
Partnership activity across commercial cards is accelerating.Mercator Advisory Group reports that the commercial cards industry is driven by multiple underlying service relationships and this reach is broadening through payables and technology.
Operational Excellence: The Best Debit Marketing Strategy
Improving dispute handling for debit cardholders and minimizing false positives can increase customer retention and usage of debit cards.Mercator Advisory Group releases new research on operational tactics for issuers to make debit cards more va...
C-Stores a Rising Force in Merchant Loyalty
National and regional C-stores are prime venues for merchant loyalty and have inherent advantages most retailers can’t match.
The Credit Union Guide to Opportunities in IoT, Biometrics, and E-commerce
This whitepaper, sponsored by PSCU and independently produced by Javelin Strategy & Research discusses how the Internet of Things (IoT), connected payments from IoT devices, and new banking technologies, such as biometrics, are impacting the fi...
Reinventing Success in Credit Card Lending
Join Javelin as we explore the business model of card issuers, specifically the difference between the prime/super-prime and subprime businesses, and how they are coming under an increasing level of pressure.
Supply Chain Finance: Fintech Vendor Overview
Fintech firms nimbly moving into rather massive global trade financing marketMercator Advisory Group reports that supply chain finance is more accessible than ever and expanding through broadened fintech solution models.
In Search of a Profit: As Return on Credit Card Assets Continues to Slip, Issuers Must Position for 2018
Lower return on assets means a softening in revenue, profitability and shareholder return. The Federal Reserve Board’s annual Report to Congress on Credit Card Profitability of Depository Institutions, June 2017, indicates the lowest return on a...
Bringing AI into the Enterprise: A Machine Learning Primer
AI’s impact on banking will be broader and faster than the impact of the internet.New research from Mercator Advisory Group shows how machine learning, a.k.a. AI, has changed consumer behavior and expectations and will evolve to alter all aspect...
U.S. Faster Payments Is Sorta Kinda Here
Perhaps not yet “At a theater near you!” but in limited distribution with lots of “Coming soon!” ads