What shapes consumer transactions and payment technologies, and where is it going?
Any conventional wisdom about payments—how they’re made, the currencies being used, the cards presently in favor—doesn’t last long before the next wave of technology, innovation, and regulation. Javelin’s analysts conduct research at the forefront of payments, identifying the emerging trends for financial services companies and payments providers and offering insight into how they can best position themselves not just for what is current but also for what is coming.
Payments Research
Reports
The Opportunity of Person-to-Person Payments
Person to person (P2P) payments are quickly replacing cash and checks.Research from Mercator Advisory Group finds financial institutions have advantages to capture the P2P payments market despite attention to third-party fintech providers.
Mobile Payment App Support: Review, 2015
Building a mobile-first customer support experience remains a challenge Mercator’s Emerging Technologies research report reviews new developments in customer support among retail, banking, and payment apps
2015 European Contactless Card Payments Landscape
Another European Revolution Taking Hold: Contactless Cards Mercator Advisory Group releases research, 2015 European Contactless Card Payments Landscape
European Mobile Person-to-Person Payment Systems: A Changing Environment
Multiple Dynamics Impacting Evolution of European Mobile P2P Payment Solutions Mercator Advisory Group releases new research comparing four models of mobile person-to-person payments employed by the 50 P2P services competing in Europe
Connecting the Dots with Mobile Imaging to Create a Full Mobile Banking Experience
This webinar explores the new areas of imaging that can enhance the experience and strategies to deliver an end-to-end mobile banking experience.
The Impact of Contactless Cards on the U.K.’s Mobile Payments Future
The contactless revolution is likely to delay consumer adoption of mobile payments. In the United Kingdom, consumer use of contactless cards is surging as the number of contactless cards and terminals rises. Concurrently, mobile payments are str...
Overcoming False Positives: Saving the Sale and the Customer Relationship
This whitepaper, sponsored by Riskified, analyzes the prevalence of false-positive declines in the U.S., explores key consumer segments disproportionately affected by incorrect declines, and presents best-practice solutions for merchants.
A Thought Experiment: Could Credit Cards Disappear?
Investigating a thoroughly disruptive possible future for the U.S. consumer credit card market
How Many Sidechains Can Bitcoin Economics Support?
Mercator Advisory Group Identifies How VC Investments Could Cripple Bitcoin Stocks, Titles, Software Distribution—New research shows how venture capital funding new solutions using the blockchain could cripple the Bitcoin economy
Executive Insight: Are the U.S. Chip Rules Enough
A longer term view of security and the payments landscape is needed.