What shapes consumer transactions and payment technologies, and where is it going?
Any conventional wisdom about payments—how they’re made, the currencies being used, the cards presently in favor—doesn’t last long before the next wave of technology, innovation, and regulation. Javelin’s analysts conduct research at the forefront of payments, identifying the emerging trends for financial services companies and payments providers and offering insight into how they can best position themselves not just for what is current but also for what is coming.
Payments Research
Reports
Mobile Banking and Financial Services Transformation
Gaining and Retaining Customers Through Mobile Banking Innovation Mercator Advisory Group presents new research, Mobile Banking and Financial Services Transformation
Innovative Strategies for Credit Card Account Acquisition
Mercator Advisory Group releases new research, Innovative Strategies for Credit Card Account Acquisition
Commercial Card Controls: Finding a Balance Between Control and Usability
Commercial Card Controls: Finding a Balance Between Control and Usability at the Point of Sale
How to Win in the Growing $60 Billion Mobile Payments Market
As smartphone and tablet ownership rates continue to grow, mobile devices are expected to serve as an increasingly dominant purchase channel.
Comparing the Customer Support Delivered in Mobile Payment Applications
New Research from Mercator Advisory Group Evaluates Mobile Payment App Customer Service
Bitcoin Basics, Trends, Regulations, and Usage
Will virtual payments continue to evolve?
EMV Rollout for Commercial Card Stalled by Cost and Lack of Justification
Mercator Advisory Group examines current state of rollout of EMV Chip Commercial Cards in the United States
Chinese Electronic Payment Market Update
Electronic payments continue robust growth.
Payment Steering Poses Substantial Risk of Customer Attrition
Credit users are reluctant to change payment behavior.
Why Financial Institutions Should Offer E-Invoicing Products
Financial institutions with e-payment products should offer e-invoicing.