What shapes consumer transactions and payment technologies, and where is it going?

Any conventional wisdom about payments—how they’re made, the currencies being used, the cards presently in favor—doesn’t last long before the next wave of technology, innovation, and regulation. Javelin’s analysts conduct research at the forefront of payments, identifying the emerging trends for financial services companies and payments providers and offering insight into how they can best position themselves not just for what is current but also for what is coming.

Payments Research

Reports

Transforming Data into Dollars: Monetizing Digital Banking Channels

Monetizing digital banking channels is heavily dependent on providing customers with an experience that is personalized. Today, financial institutions typically use data to perform services on behalf of customers to detect fraud, authenticate cu...

Top 50 U.S. Retail Banks and Credit Unions’ Debit Rewards and Loyalty Programs: 2014 Annual Review

  • Javelin Report
  • Date: April 7, 2015
  • Author(s): Sarah Grotta
  • Research Topic(s): Debit
Research Finds Debit Rewards Programs Have Turned the Corner and Merchant-Funded Rewards Are Now Integral to DebitMercator Advisory Group releases annual update on trends in debit rewards and loyalty programs at top banks and credit unions in th...

Health Care Sector Opportunities for Acquirers

  • Javelin Report
  • Date: April 1, 2015
  • Author(s): Ken Paterson
  • Research Topic(s): Credit
Opportunities for Merchant Acquirers to Share in $3 Trillion U.S. Health Care Market Explored This Mercator Advisory Group research note describes complexity and business risk for merchant payment services providers entering U.S. health care pa...

Country Payments Market Profile: Turkey

  • Javelin Report
  • Date: March 31, 2015
  • Author(s): Tristan Hugo-Webb
  • Research Topic(s): Global
Turkey’s Payments Market Is a Mix of Development and Opportunities Mercator Advisory Group releases research highlighting the potential for the payments industry in Turkey

The Slow Crawl to Real-Time Payments

The United States lags other countries in enabling real-time payments to be made at a cost that encourages development of mass-market initiatives. This report investigates the demand for such services from consumers and their willingness to pay ...

2015 Gang of Five: Apple Pay vs. Android Pay vs. Samsung Pay vs. Paypal “pay”?

This annual review examines Apple Pay vs. Google Wallet on Android Pay vs. PayPal vs. Samsung Pay and other mobile wallet capabilities and offerings and distinguishes winners from losers. The report also analyzes Facebook’s newly announced payme...

Global Payment Card Fraud Trends and Statistics

  • Javelin Report
  • Date: March 25, 2015
  • Author(s): Tristan Hugo-Webb
  • Research Topic(s): Global
Card-Not-Present Fraud Leads Global Rebound in Payment Card Fraud Mercator Advisory Group releases research on global trends in payment card fraud

Trust, Technology, and the U.S. Consumer

During the current technology cycle, consumer trust in the Gang of Five — Amazon, Apple, Google, PayPal, and Facebook — continues to rise- while trust in banks and payment networks is decreasing. This report explains how financial institutions c...

Company Snapshot: Pivo

  • Impact Note
  • Date: March 12, 2015
  • Author(s): Tristan Hugo-Webb
  • Research Topic(s): Global
A Finnish mobile wallet provider is seeking to transform the payment, loyalty rewards, and personal financial management (PFM) experience as consumers increasingly rely on their mobile devices for banking and payments.

Top Trends for Digital Financial Services in 2015

Retail banking and payments have  seen consolidation in the industry as financial institutions are growing their digital offerings to meet customers’ needs and improve their profitability.  Javelin’s practice leaders have identified five trends ...

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